How To Protect Your Health Club’s Clients And Trainers
If you have a health club where you have hired a personal trainer Melbourne in Victoria (VIC) to train your clients, it is important to know how to keep your trainers and clients safe. The relationship between clients and personal trainers is unique. It typically involves sharing private information and close physical contact. It is no surprise that intimate relationships can develop between clients and personal trainers.
Personal trainers who you can confide in, who are friendly and are trusted by clients have much higher client retention compared to the unfriendly personal trainers. However, personal trainers should always maintain a professional image when training clients. Here are some tips to ensure your club supports a professional working environment between personal trainers and clients.
Hire personal trainers who are certified by recognised organisations
You should ensure your personal trainers are certified by a recognised organisation that has policies that address professionalism before hiring them. Do not go by word of mouth. You need to ask them for evidence so that you can confirm whether they are truly certified or not.
Ask personal trainers what they would do if a client asks them out for a date
This is likely to happen. Since your personal trainers are friendly and your clients trust them, it is very easy for a client to ask your personal trainer for a date. You should check the personal trainer directory and call their previous employer to know more about the behaviour of the personal trainer. You may learn that the trainer has a habit of involving himself/herself romantically with clients.
Provide training to prevent sexual harassment
You should start by enacting a sexual harassment policy in your club and educate your personal trainers about sexual harassment. You should let your personal trainers know that sexual harassment is illegal and they will be prosecuted if they do so. Make sure you educate them on the risks of getting sexually involved with clients. Even if it is consensual, some clients will give consent and then accuse the personal trainer of sexual harassment later. It is therefore important to keep off to avoid such problems.
Find out whether it is legal in your state for personal trainers to date clients.
Some states prohibit companies and businesses from discriminating against their employees for engaging in off-duty and lawful conduct such as dating. However, if you can demonstrate that such contact prevents the employee from performing their job professionally, it can be legal grounds for dismissal. Let your trainers know that if they get involved with a client romantically, you will switch the client to another trainer
When hiring your personal trainers, you should make it clear that if they get involved with a client romantically, you will have another trainer for the client.
Enforce a strict policy regarding information confidentially
As we had already said earlier, clients reach a point where they trust their personal trainer Melbourne VIC and can tell them anything about themselves. It is important to educate your personal trainers about the importance of keeping such information confidential.
